Shipping policy

Shipping Options

  • Delivery times are based on normal business volume.
  • Orders are shipped Monday- Saturday, Excluding US holidays.
  • Expedited shipping cutoff is 2 PM PST. 
  • We cannot offer expedited/ next day air services if you are shipping to a PO Box.

International Shipping Options

  • We do not offer international shipping at this time.
  • Contact us at info@clutchnthrottlegear.com if you are outside the US and would like to make a purchase.

Shipping Couriers

  • We ship a variety of postage options depending on the speed of shipping. 
  • Purchases will be shipped from our business address in San Diego, California.

Order Tracking 

  • When your order leaves our address, you will receive a shipping confirmation email - this email will include a tracking number and link to enable you to track your package.
  • If you do not receive an email within 5 business days of placing your order, first check your spam/ junk folder. If you still do not have an email, contact us at info@clutchnthrottlegear.com.
  • Clutch and Throttle is not responsible for lost or stolen packages. Please contact the courier for tracking and delivery related issues.
  • Package insurance may be applied at checkout, if available. 
  • If a package looks damaged or repacked upon delivery, take photos or videos before opening and contact us immediately at info@clutchandthrottlegear.com, so we can investigate and file a claim on your behalf.

Shipping FAQ

  • If I placed multiple orders, am I able to combine them?
    • At this time we are unable to combine multiple orders. 
  • Why can't you answer my questions about tracking my package?
    • Once your order has left our warehouse it is in the hands of our courier. We can check your tracking number, but we will see the exact same information you do. Please contact USPS for tracking and delivery related issues.
  • I forgot to add the free shipping / discount code. Can you adjust my order and add it for me?
    • We are unable to make adjustments to your order due to our quick shipping turnaround.
  • My order is still showing in pre-shipment a few days after ordering; why is that?
    • Pre-shipment means that your package has left our warehouse and is waiting to be scanned by the courier. Please allow up to 7 business days for your tracking information to update. If your order is still showing in pre-shipment after 7 business days, it was most likely unscanned or potentially lost by the courier after the package was picked up from our address. Please contact us at info@clutchnthrottlegear.com if you are experiencing this issue.
  • My tracking shows that my package was delivered, but I did not receive anything
    • This can be very common with a courier. Your package will most likely arrive in the next couple of days. If it's been marked as delivered for more than 5 business days and your package still hasn't arrived, send us an email at info@clutchnthrottlegear.com with your order number and the issue you are experiencing.